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What are
people
saying

“An animal’s eyes have the power to speak a great language.”

- Martin Buber

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ROSIE

Travel Route – Johannesburg to

Dublin

Dear Marinda, It was magical seeing our little Rosie again. I have attached a few photos and a video. Having her here with us gives us another piece of home. I will definitely share our experience as it was a wonderful one and I was super impressed with the efficiency and care in all our dealings. You were stellar in every aspect. The import agency was also excellent, and Rosie was treated with great empathy and care while waiting for us to collect her. She was walked so she could relieve herself and was given water. We were met with warmth and patience. Thank you again for everything Marinda. I will rate you soonest. Many blessings Michelle Byrne

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BELLA & BEN

Travel Route – Cape Town to

Frankfurt

Dear Monique, It’s difficult to put into words what you’ve done for my two dogs Ben and Bella and me, and frankly, I was rather sceptical of the whole idea of them re-locating from SA to Germany. However, you did an EXCELLENT job and managed the whole journey from start to end in a very professional manner, truly AMAZING. You answered all my (many) questions accurately and timely, and everything happened exactly the way you had outlined before. I am most impressed! When Ben and Bello arrived at my house in Germany yesterday, after a 22 hours trip, they were behaving quite normally, no signs of stress or anxiety, just pure happiness! To me this was a clear sign of how well they’ve been treated during the journey both by Global Paws as well as your business partner Gradlyn. I could’ve not wished for a better consultant and I wish to thank you most warmly for all your support! All the best to you and keep up your excellent work. Kind regards from Germany, Sergej

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toffiE

Travel route - Cape Town to

Aukland

Hi Elsabe, I hope you had a good Easter Weekend - I have been meaning to send you this email for a while but it's just been very busy. I am VERY UPSET that everyone does not use Global Paws to fly their fur baby over to NZ. (or anywhere else for that matter!) I want to thank you and the team from the bottom of my heart for the incredible work that you do. Especially Toinette who made it her personal mission in life to keep us updated around the clock, she went out of her way (working over weekends and responding to mails in our time zone even). I don't have enough words to say thank you. I am going to write this next part in Afrikaans as it comes from my heart. Dankie viralles wat julle vir my Wilson Toffie gedoen het - ons hoor riller stories van ander mense en hoe dinge verkeerd gegaan het met hulle diertjies. Van ekstra kostes tot besighede wat basies verwag jy moet self die papierwerk doen. Julle is 'n uitstekende span en ek sal defnetief my offie weer aan julle toevertrou. En asb - gee vir Toinette 'n lekker bonus die jaar - sy is regtig goud werd! Groete, Lisa, Liam en Wilson Toffie

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miley

Travel Route -  Johannesburg to

London

Dear Toinette, Thank you for the email. We were so excited to see Miley. This process is extremely complex and stressful. However, we could not have chosen a better company and team to assist us and make it an easier process. Your service was outstanding. I can't thank you enough. You answered all my questions in detail and quickly. Assisting us with the paperwork to ensure it was all in order made the process easier. I would highly recommend your company to anyone who will be travelling with their pets, and I would highly recommend you Toinette. Thank you again. I have attached a photo of us with Miley. Kind regards, Hayley

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MIA

Travel Route – Johannesburg to

Auckland, New Zealand

Good evening Marlene Hope you are well. Yesterday was the best day of our lives! On the way to fetching Mia yesterday we received a phone call from Quarantine that one of the pets she traveled with was sick and they were not able to let her go home and we received the news that the country was going on lockdown. So on our way back home Quarantine phoned back we could come fetch her and I definitely shed a tear! When we arrived we were not allowed in due to the Covid 19. We waited for them to bring her and the rest is history. She has settled in really good. She slept with us in the bed under the covers last night which is her favourite. She is purring and talking lots to us. We are just so happy!!!

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lexi

Travel Route – Cape Town to

Manchester, UK

Hi Karen Thanks so much for all your help, all went well and we all arrived safely. Please see attached picture of very happy baba with Lexi! Kind regards Marisha van Zyl

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Karyn Kershaw

Travel route - Cape Town to

Melbourne, Australia

Dear Marinda, Yesterday we fetched Charlie and Jessie from the Coolengatta airport and I just wanted to thank you for all of your help in getting them from Cape Town to Australia!! We really appreciate all of your help!! The kids were so excited to have them here and it has made our house a home again. Have a great day Kind regards Karyn Kershaw

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Grant & Kerry Smith

Travel Route -  Johannesburg to

Dublin, Ireland

Hi Leanna Goldie and Paws have settled in very well thanks and I have attached some photo’s of them and their new hometown. They are very happy and love to be tucked-up warm. They also love their walks every day which is about 3km but sometimes it’s extremely cold (like -5) but they are doing really well. When we picked them up from Dublin they were so happy to see us they cried all the way home for three hours. The photo’s are of them and the area around us where we walk and their new house (ours) is in the middle of the street and houses photo. Please also know that we are very happy and thankful for all you and the team did for us and our two lovely girls and for making this all possible. We will definitely recommend Global Paws to all those we know. Thanks and regards, Grant and Kerry Smith

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bubbles & gizzy

Travel Route – Johannesburg to

Cape Town

Hi there, Thank you for the amazing service and kindness shown towards my fur babies. They are doing so well and adapting well. I will definitely leave a review 6 stars Kind Regards Ana

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pippa

 

Travel Route – Cape Town to

Johannesburg

Hi Monique, Baie dankie vir julle uitstekende werk. Pippa is veilig by die huis en baie gelukkig. Sal julle definitief aanbeveel vir ander. Weereens baie dankie! Lize Malan

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Skylar, Ava, Mila & Luna

Travel route - Cape Town to

Johannesburg

Hi Monique, I would like to thank you so much for the excellent service received and please thank the team involved as well. The fur babies are settling in well in to their new home. Thank you so much for keeping me updated throughout the whole process, from bookings, getting vet books ready and during their trip. You made me feel very at ease leaving my babies in your teams care. I will post feedback on social media as soon as I can. Kind regards, Geraldine White

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Rinkie & Nowel

Travel Route -  Johannesburg to East

London

Hi Monique, They are settling very well, thank you. They love the extra land and the bigger house. When they arrived I kept them in one room but let them out on the second day and they loved it. Nowel is still scared of the dogs but Rinkie out up a fight with one of them, the dogs ignore them now as they roam around Attached are the pics - they are soo cute. Regards, Nomvuyo

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suka

Travel Route – Indonesia to

Johannesburg 

Dear Monique, Please find my testimonial below. When I decided to bring my beloved dog, Suka, from Indonesia to South Africa, I was overwhelmed by the complexity and potential pitfalls ahead. That's when I turned to Global Paws and was fortunate enough to work with Monique. From our very first interaction, Monique and the team exemplified professionalism, compassion, and unparalleled expertise. They transformed what I had anticipated to be a tumultuous experience into a seamless journey. Every potential hiccup was addressed even before it could surface, a testament to their foresight and meticulous planning. What stood out to me the most was the constant stream of clarity they provided. With every step, I was informed, educated, and reassured. The anxiety of the unknown was immediately replaced by the confidence of knowing that Suka was in capable and caring hands. Monique, in particular, went above and beyond. Her timely updates were not just informative but also filled with a personal touch, making me feel that Suka wasn’t just another task on her list but a priority she genuinely cared about. In conclusion, entrusting Global Paws and Monique with the responsibility of Suka's journey was one of the best decisions I've made. Their commitment to transparency, unparalleled expertise, and heartfelt care transformed a potentially stressful event into a smooth transition. I wholeheartedly recommend their services to anyone in need. Thank you, Monique and team, for bringing Suka home safely. Best wishes, Jord

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benji

 Travel Route – Australia to

Cape Town

Dear Monique You have done an exceptional job as the representative of Global Paws to help to get our little boy imported. The hours you have spent at the government offices to get the dispatch document issued and negotiating extra time to have the validity of the vaccination extended for another two weeks, are deeply appreciated. Without you, this could never have happened. It was clear how fond you are of dogs and that you were totally dedicated to your task of reuniting Benji with his “parents”. You had to go through an emotional taxing time yourself as we have gone through this process of uncertainties. During our turmoil, you were always available and supportive. We phoned you on several occasions and always felt more hopeful after talking to you. The other difficulty you had to deal with was the time difference between Brisbane in Australia and Cape Town. The 8 hours difference made it particularly challenging. And then there was the public holiday in Australia at a crucial time of Benji’s export to South Africa. You handled all these hindrances with such competence. You kept in close contact with Dogtainers and kept them updated on a daily basis. And you always kept reassuring them about the dispatch document. Monique, thanks for your quality of work. You were compassionate and delivered a professional service of the highest degree. We will be forever grateful. Global Paws with you at the steer did a fantastic job. Our biggest surprise was when Trevor let us know that we could pick Benji up at the airport on the 1st of May, a public holiday. Trevor is fine gentleman. And he was kind and professional. Benji’s exciting rush out of his cage to see us again, was so touching. Thanks Monique. Thanks Global Paws. You are magnificent. With fond regards, Piet and Audrey

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smokey

Travel route - Amman to

Cape Town
 

Dear Toinette, I hope this email finds you well. I wanted to take a moment to express my sincere gratitude for all the incredible services you and your team provided, resulting in Smokey's safe and joyful arrival yesterday. Smokey's happiness and well-being were truly evident as soon as she arrived, and I am certain that this is a direct reflection of the exceptional care and attention you put into your work. Your dedication to ensuring her comfort during the journey has not gone unnoticed, and I am incredibly thankful for it. I also want to extend a special thank you to Trevor, the person who delivered Smokey. His friendly demeanor and genuine care were so reassuring, both for Smokey and for me. Once again, thank you from the bottom of my heart for going above and beyond in taking care of Smokey. Your professionalism, kindness, and commitment to ensuring her safe journey have left an indelible impression on me. I couldn't have asked for a better experience, and I am truly grateful. Wishing you all the best and looking forward to any future interactions. Warm regards, Aleen

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monty

Travel Route -  UK to Cape Town

Good morning Kimberley, Nicolene and Nadine I hope you are all well. We have arrived in Cape Town to gorgeous sunny weather and, while still needing some time to adjust, we are happy to be home. Monty had a lovely flight and is quite calm but still a bit confused. He was such a clean little boy in his crate. His crate was a bit damp, not sure if it was water or if he did a wee, but on leaving his crate the first thing he did was eat a couple of pellets and then have a poop. It turned out that the cargo hold in which he was kept was right below where we were sitting and once we landed he was taken off the plane before we could move. We were very privileged to be able to see him leave the plane on the conveyor belt and move off in the van. We have a little video of this so if anyone would like to get it, if you can send me a WhatsApp number I can forward the video to you. When I first contacted Pets Abroad in November last year, just speaking on the phone I knew we had made the right choice of company. This week confirmed that. From Guy who collected Monty on Tuesday morning to Trevor who sorted him out on this end, and everyone in between, I send a huge THANK YOU! You made an anxious kitty very comfortable and anxious kitty parents feel happy that our Mr Monty was in the safest hands possible. To all of you, please keep doing what you do. You're all doing a wonderful job. You're all Simply The Best. Thank you. We are on a Facebook page about bringing pets from the UK back to SA and be sure you will all get glowing recommendations. Also on any other platforms and reviews, you will be highly recommended by us and by Monty. With heartfelt thanks and the kindest regards. Lindsay, David and Monty

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